Venus Voyages Vacances provides travel booking services for flights, holidays, tour excursions, and catering for leisure, student, professional, and medical travel. Our website allows you to browse travel packages, make bookings, and process payments securely.

We collect and use your personal information, including your name, email address, telephone number, and payment details, for the purposes of processing bookings and payments, providing customer support, and sending promotional offers and queries. We may collect this information through online forms, cookies, and third-party platforms. We store your personal information on a secure server and do not allow you to access or modify your data. You may opt-out of receiving promotional emails or other marketing communications.

The prices listed on our website are in Mauritian rupees (MUR) and include all taxes and fees, unless otherwise stated. We accept payment by cash and bank transfer. You will be responsible for any additional fees or charges imposed by your bank. All bookings must be paid for in full before departure.

If you need to cancel or modify your travel plans, please contact us as soon as possible. Our cancellation and refund policy varies depending on the type of booking and may be subject to additional fees or charges. In some cases, you may be eligible for a full or partial refund, depending on the terms of your booking

It is your responsibility to ensure that you have all necessary travel documents, such as passports, visas, and health certificates, before traveling. We recommend that you purchase travel insurance to protect yourself against any unforeseen circumstances, such as flight cancellations, medical emergencies, or lost luggage

We will provide you with a travel itinerary, including flight schedules, hotel reservations, and tour excursions, before your departure. Please review your itinerary carefully and notify us of any errors or changes as soon as possible. We reserve the right to make changes to your itinerary, such as flight cancellations or hotel substitutions, if necessary. We will notify you of any changes as soon as possible.

The content and design of our website, including text, images, graphics, logos, and trademarks, are the property of Venus Voyages Vacances and may not be used or reproduced without our prior written consent. You may not modify, copy, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, transfer, or sell any information, software, products or services obtained from our website

Venus Voyages Vacances is not liable for any loss, damage, or injury arising from your use of our website or the services we provide, including any errors or omissions in the information provided. We are not liable for any indirect, incidental, or consequential damages, including lost profits or revenue. Our liability is limited to the amount paid for the booking.

These terms and conditions are governed by the laws of Mauritius and any dispute arising from or in connection with these terms shall be subject to the exclusive jurisdiction of the courts of Mauritius.

We may revise these terms and conditions at any time without notice. By using our website after any such amendments, you agree to be bound by the updated terms and conditions. We recommend that you review these terms periodically to ensure that you are aware of any changes.

We reserve the right to terminate your use of our website and services at any time and for any reason, without notice or liability. Upon termination, you must cease all use of our website and services and delete any copies of our content that you may have downloaded or saved.

You agree to indemnify, defend, and hold harmless Venus Voyages Vacances, its directors, officers, employees, agents, and affiliates from and against any and all claims, damages, liabilities, costs, and expenses, including reasonable attorneys' fees, arising from or related to your use of our website or services, your violation of these terms and conditions, or your infringement of any intellectual property or other rights of Venus Voyages Vacances or any third party.

These terms and conditions constitute the entire agreement between you and Venus Voyages Vacances regarding your use of our website and services and supersede all prior or contemporaneous communications and proposals, whether oral or written, between you and Venus Voyages Vacances.